FAQ

Frequently Asked Questions

1. How far in advance should I order a customized or designer cake? For regular celebration cakes (Dutch Truffle, Black Forest, Red Velvet), you can place orders with just **2 to 4 hours notice** for same-day delivery across Bengaluru. For complex 3D designer cakes, such as **Barbie Doll Cakes** or multi-tier tiered wedding cakes, we recommend placing orders at least **24 hours in advance** to allow our master pastry chefs adequate sculpting and chilling time.

2. Can I order 100% eggless cakes? Yes, **100% of our catalog products and custom cakes** can be prepared as pure eggless cakes. We use premium natural yogurt, dairy condensed milk, and Belgian cocoa to achieve an exceptionally soft and moist sponge without any eggs.

3. What is the minimum weight for Barbie Doll Cakes? Due to the height and structural requirements of supporting the authentic doll figurine with cascading rosette buttercream skirts, **the mandatory minimum weight for Barbie Doll cakes is 1.5 kg**.

4. How are your cakes transported? All CakeLelo cakes are dispatched in specialized **refrigerated delivery vans** with shock-absorbent cake pedestals to prevent melting, sliding, or frosting cracks during Bengaluru traffic transit.

5. Do you support corporate GST billing? Yes! Enter your company GSTIN and business name during checkout, and our automated GST billing engine will generate a compliant **B2B GST Tax Invoice (HSN 1905, 5% GST with CGST 2.5% + SGST 2.5%)** with input tax credit eligibility.